Ballantyne Gardens, LLC Guarantee of Satisfaction
- If you are dissatisfied for any reason we will return your money for the full purchase price.
- We sell the best quality items
- Our item descriptions are as accurate as possible and should give the purchaser a good idea of size, color, features, etc.
- We package our items for optimal shipping and the least possible breakage.
- If an item is out of stock, you will be notified and a substitution can be made with your permission, or an agreement can be made to ship the item at a later time.
- If an item is discontinued by the manufacturer and is no longer available, you will be notified and we will either refund your purchase or make a substitution with your permission.
We are not responsible for:
- Carelessness by the shipper.
- Damage after the item is received by the purchaser.
- Delayed shipping due to poor weather conditions, shipper error and acts of God.